Author: Alicia Shepard

Alicia Shepherd is the Fire Sprinkler Manager at A Total Solution, Inc., a full-service fire and life safety company dedicated to protecting people and property. With over 17 years of experience in the industry, Alicia has been instrumental in transforming the fire sprinkler department into a modern, high-performing operation — driven by the expertise of an exceptional team of technicians and an unwavering commitment to responsive customer service. Alicia holds a Bachelor’s Degree in Business Management with a minor in Macro and Micro Economics, a foundation that has informed her strategic approach to leading and growing her department. Her guiding philosophy is simple: your emergency is our emergency — a standard she holds herself and her team to every day. A Total Solution, Inc. is more than a company to Alicia — it is a lifelong calling. From stuffing monitoring invoices at age seven alongside her grandfather and father to managing one of the company’s core service divisions, she has grown with ATS every step of the way. That deep-rooted connection fuels her pride in how far the company has come and her enthusiasm for its future. Alicia is especially grateful to the loyal customers whose trust and partnership have been central to ATS’s continued success.