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Nurse Call System Solutions

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Healthcare Systems

Maintenance & Installation of Nurse Call Systems

A Total Solutions designs, inspects, and installs nurse call systems with only TekTone Factory Certified technicians. Since 1988, ATS has installed nurse call systems and engineered electronics for nursing homes, adult living facilities (ALFs), surgery centers, and doctors’ offices. Through a simple press of a button or pull of a cord, a person in distress may reach a medical professional – thanks in large part to our work.

Our system solutions provided by A Total Solutions:

Surgery Centers
Rehab Centers
Assisted Living
Independent Living
Retirement Communities

 

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A person holding a white handheld device with a red button, likely part of nurse call systems used for initiating a call or alert, with electrical outlets in the background.

System Installations

ATS’s nurse call systems and installations comply with the requirements of the Agency for Health Care (AHCA), Florida Administration Code 59A-4, and Underwriters Laboratories (UL) 1069. ATS recommends the latest technology in nurse call systems. Our installation and service crew go through continuing education regularly to ensure their knowledge base is up-to-date. System design is based on the customer’s needs and wants.

System Repairs

ATS’s technicians have the capability to service 79% of all life safety and security brands on the market today. ATS proudly services nurse call brands such as TekTone, Cornell, Rauland, Med-tek, Alpha Communications, and Jeron. It takes a technician who understands how and why a particular nurse call system is wired for a repair to be quickly assessed and correctly repaired. ATS has the know-how and experience to get your system back in operation.

Nurse Call System Emergency Service

24 hours a day, 365 days a year, ATS technicians are equipped and ready to service your fire alarm system. ATS’s employees are NICET, FASA/BASA, and factory certified to handle most nurse call system trouble conditions.

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Benefits of Nurse Call Systems

Nurse call systems offer a multitude of benefits that significantly enhance the healthcare experience for both patients and professionals. Here are some of the key advantages:

  • Improved Patient Safety:
    Nurse call systems allow patients to quickly call for help in emergencies, reducing the risk of accidents and injuries.
  • Enhanced Patient Satisfaction:
    By enabling patients to communicate their needs and concerns directly to healthcare professionals, nurse call systems improve patient satisfaction and overall experience.
  • Increased Efficiency:
    These systems streamline communication and workflow, reducing response times and improving care coordination between patients and healthcare staff.
  • Better Clinical Workflows:
    Nurse call systems provide real-time information and alerts, helping healthcare professionals prioritize tasks and manage their workload more effectively.
  • Improved Patient Care:
    Prompt responses to patient needs facilitated by nurse call systems lead to better patient outcomes and reduced risk of complications.

Key Components

Components of a Nurse Call System

A typical nurse call system comprises several key components that work in unison to ensure effective communication and workflow between patients and healthcare professionals. Here are the main components:

Patient Station

The patient station is a critical component installed in the patient’s room. It usually includes a call button, speaker, and display screen, allowing patients to communicate directly with healthcare professionals. Advanced patient stations may also feature bed exit alarms, fall detection, and even entertainment systems, all designed to enhance patient safety and comfort.

Nurse Console

The nurse console is the hub for healthcare professionals to receive and respond to patient calls. Equipped with a display screen, speaker, and keyboard, the nurse console enables efficient communication and access to patient information. Additional features such as call prioritization, patient tracking, and reporting tools further enhance the functionality of the nurse console, ensuring that patient needs are met promptly and effectively.

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A person holding a white handheld device with a red button, likely part of nurse call systems used for initiating a call or alert, with electrical outlets in the background.

Additional Components

Beyond the patient station and nurse console, nurse call systems may include several other components to enhance functionality:

  • Call Cord: A cord that connects the patient station to the nurse console, allowing patients to call for help from their bed.
  • Call Cord Button: A button located on the call cord or patient station that patients press to request assistance.
  • Duty Stations: These are strategically placed in nursing stations or other areas where healthcare professionals are stationed, enabling them to receive and respond to patient calls efficiently.
  • Data Sharing: Nurse call systems often include data sharing capabilities, allowing healthcare professionals to access and share patient information seamlessly.
  • Ongoing Maintenance: Regular maintenance is crucial to ensure that nurse call systems function properly and efficiently. This includes software updates, hardware maintenance, and troubleshooting to keep the system in optimal condition.

By understanding and utilizing these components, healthcare facilities can ensure that their nurse call systems operate smoothly, providing reliable communication and enhancing patient care.

Frequently Asked Questions

A nurse call system is an essential communication tool in healthcare settings, designed to enable patients to quickly and easily contact their nurses or healthcare professionals. This system typically includes a patient station, nurse console, and other components that work together to facilitate seamless communication and efficient workflow between patients and healthcare staff. By simply pressing a button or pulling a cord, patients can alert nurses to their needs, ensuring timely assistance and enhancing overall patient care. Nurse call systems are widely used in hospitals, long-term care facilities, and retirement homes, playing a crucial role in improving patient care and safety.
Nurse call systems are essential in hospitals, nursing homes, assisted living facilities, surgery centers, and independent living communities. These systems ensure timely communication between patients and caregivers, improving safety, satisfaction, and operational efficiency across various care environments.
Yes, modern nurse call systems integrate seamlessly with electronic health records (EHRs), patient monitoring devices, and other healthcare technologies. This integration enhances coordination, enables faster decision-making, and provides a unified platform for improved patient care.
Nurse call systems optimize workflow by enabling real-time communication and instant alerts. They prioritize calls based on urgency, helping healthcare professionals respond faster to critical needs while managing routine tasks more efficiently. Advanced reporting features provide actionable insights, streamlining overall operations and enhancing patient care.
Wireless nurse call systems are built with advanced encryption protocols and fail-safe redundancies, ensuring secure and uninterrupted operation. Designed to meet stringent healthcare standards, they offer reliable performance in even the most demanding environments.
A wireless nurse call system is a communication solution using wireless technology to connect patients and caregivers. It includes components like pull stations, bed stations, personal pendants, and wandering patient sensors. The system provides alerts and status updates through a centralized console, enabling flexible and efficient care delivery.
Nurse call systems should be tested annually to ensure optimal performance and compliance with healthcare standards. Testing includes verifying all components—such as patient stations, nurse consoles, and alert lights—to confirm they operate correctly and reliably under real-world conditions.

Our Solutions

A Total Solutions is Exclusively a Tektone Solution Provider

01

120 Series

• Tone-visual system for any application.
• Residents can activate a room station and staff responds.


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02

160 Series

• Audible-visual system for any application.
• Enables 2 way communication between resident and staff


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03

500 Series

• Tone-visual wireless solution for any application.
• Residents have room stations but also wrist bands for help anywhere they need it.

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